Sep. 21: Interviews and Contextual Inquiry

Lecture preparation
1. Read Download Contextual Design

by K. Holtzblatt. In The Human-computer Interaction Handbook, Chapter 49, A. Sears, J. Jacko (eds), 2nd edition, Taylor & Francis, 2008. 
2. Read Questionnaires, in-depth interviews and focus groups Download Questionnaires, in-depth interviews and focus groups by Adams and Cox. In: Research Methods for Human Computer Interaction. Cambridge University Press, 17-34, 2008. 
3. Read Download Design research summary.

Lecture materials
Slides
Workbook Links to an external site.
Video