5.2 Getting Help with Canvas at UIUC

Questions about Canvas at UIUC?

In addition to the learning opportunities provided by Canvas, there are many Illinois-specific resources for Canvas users. Tech Services, CITL, and college support units have collaborated to create a robust infrastructure to make certain you get the Canvas help you need. 

Contact the Tech Services Help Desk

Tech Services provides phone and email support during the timeframes listed below:

  • Monday through Friday - 8:00 AM to 9:00 PM
  • Saturday and Sunday - 12:00 PM to 5:00 PM

Call: 217-244-7000 or Email at consult@illinois.edu

Connect with Experts at The Center for Innovation in Teaching & Learning

CITL staff can help with course development questions, technical consultations, pedagogical support and more. Submit a ticket to our Instructional Support Team, and we'll route your request to the correct representative that can help with your specific needs.

Search the Campus Knowledge Base

Search for answers in our Knowledge Base, Links to an external site. which includes a growing list of how-to guides and troubleshooting tips.

 

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